Contact | Express Networks

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Have a question about our services or need technical assistance? Fill out the form or use our contact details to speak with a specialist.

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0121 816 0511

Email Support

support@expressnetworks.co.uk

Response within 24hrs

Support Hours

Mon–Fri: 8:30 – 17:00

Sat-Sun: Closed

Our office

Osbourne Suite, 2.08 Imperial & Whitehall, 23 Colmore Row, Birmingham B3 2BS

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Frequently Asked Questions

Everything you need to know about partnering with Express Networks.

Yes. We serve businesses nationwide. Most of our managed services are delivered remotely, so location is not a barrier. If you are based anywhere in the UK, we can support you.

When an incident occurs, a qualified engineer will begin working on it within a defined response time based on its priority: within 1 hour for critical incidents, 2 hours for high-priority incidents, 4 hours for medium-priority incidents, and 8 hours for low-priority incidents.

Yes, we handle IT provider transitions all the time. We take on responsibility cleanly and make sure there are no gaps in support or security coverage during the handover period.

We review your current IT environment — systems, security controls, backup posture, network setup — and give you an honest report of where your risks are. No cost, no obligation to proceed.

We work with businesses of all sizes across the UK, from small teams of five to organisations with several hundred staff. If you need proper IT support and genuine cyber security, we can help.